Our Tech consultants have specific skills and deep knowledge within network technology such as PON, CWDM, MPLS, IP-v6 from multiple suppliers. We are active in design, configuration and management of local fiber networks, but also distribution and provisioning of services. Furthermore, we provide second line NOC and on call service. Our good reputation based on the very high competence of our technicians have spread internationally and has led to missions also outside of Sweden.
Among the hardware and software that we have excellent knowledge about are: switches, (ZTE, Alcatel), CPEs, (Icotera, Inteno); PONs, (Alcatel), firewalls, (Fortinet).
Maintracs NOC, (Network Operations Centre) and Second Line Service is a service whereby we take care of the network monitoring and control on behalf of the customer. The service comprises a SPOC; (Single Point of Contact) helpdesk, monitoring and alarm management. We handle fault diagnostics and classification/prioritization of incidents. We can take care of status reporting, escalations, information, logging and documentation in the incident reporting system.
Second Line can be provided as “remote” or “on site” service, and performs troubleshooting.
Maintracs development consultants have many years of experience of developing operation-critical systems within IT and Telecom. The teams technical competence combined with high interest make it possible to quickly grasp new applications and technical environments. Our consultants have large experience of managing complex development projects based on agility, for instance Scrum and TDD (Test Driven Development).
The team possesses both deep and broad knowledge and competence, and have large responsiveness to the needs of the customers. We always keep a high preparedness for changes during the cause of the project – being flexible to the needs of our customers is thus important in all our assignments.
We develop new solutions for the customers, which in many cases ultimately lead to new standard solutions. Examples are:
• MSM – Maintrac Service Manager
• MAM – Maintrac Authentication Manager
• MDM – Maintrac Device Manager
• Inventory system
Maintracs management consultants have competence and solid experience in business- and organizational development, project management, operational reliability, requirement specifications, tendering for municipalities and governmental organizations, leadership, change management, process modeling and optimization, (Business Process Management), contract management, etc.
We have contracted consultants with long experience as project managers and from management positions, from different positions in the business of local fiber networks, within IT, Telecom, and as integrators. We have experience of planning and building of fiber networks, both active and passive networks, contacts with governmental organizations, infrastructure owners, and fiber associations, investigations, analysis, business- and organizational development.